Here is what we will discuss:
- Reasons for call forwarding
- Quick dial codes to turn off forwarding
- Phone’s call settings method for disabling call forwarding
- What to check if the calls still don’t come
- A FAQ section addressing common inquiries
Let’s begin.
Why Your Calls Might Be Getting Forwarded in Jio
Call forwarding is a great feature if you want all your calls to be sent to another number — maybe because you have switched your SIM, you were travelling abroad, or you just wanted a backup phone to receive your calls.
However, there are times when you might completely forget that this feature was activated. In this case, the incoming calls will go to the other number and you will miss everything. This can be quite annoying especially when you are waiting for an important call.
So, being aware of the method of how to stop call forwarding in Jio is very important so that all the calls reach your main number again.
How to Stop Call Forwarding in Jio via Dialer Codes (Fastest Method)
Jio allows the usage of special dial-codes (USSD) to stop call forwarding. This way is generally the quickest — no menus, no apps needed. The moment you input the code and hit call, the forwarding will be disabled.
Here are the codes:
| Type of Forwarding | Deactivation Code |
|---|---|
| Forward all incoming calls | *402 |
| Forward when busy | *406 |
| Forward when unanswered | *404 |
| Forward when unreachable | *410 |
| Disable all forwarding types | *413 |
How you do it:
- Open the phone dialer on your Jio number.
- Dial the appropriate code from the table.
- Press the call button.
- Wait for confirmation (message tone or notification).
I directly dialled *413 to deactivate all the forwarding of calls. My phone was again ringing for all the incoming calls.
How to Turn Off Call Forwarding in Phone Settings (Android / iPhone)
In case the dialer codes do not work — possibly due to the type of handset or network limitations — you can usually disable call forwarding from the call settings of your phone. This method is applicable for both Android and iPhone devices.
Steps (common flow):
- Open up the Phone (dialer) app on your mobile device.
- Navigate to Settings → Call → Call Forwarding (or Advanced Call Settings).
- You will find options like “Always forward”, “When busy”, “When Unanswered”, “When Unreachable”.
- Turn Off all the existing forwarding rules.
- Save/confirm your settings.
This process turns off the forwarding feature at the device level and the call delivery is reverted back to your Jio SIM.
What to Do If Calls Still Don’t Come Through
If you've tried the codes or disabled forwarding, but still missing your calls:
- Double-check that you have dialed the correct deactivation code corresponding to the forwarding option you had in place.
- Reboot the device — in some cases refreshing the call-settings happens only after a reboot.
- Take out the SIM card and put it back (this may work on some phones).
- If your phone is a non-VoLTE or an old one, try the Jio4GVoice app to control forwarding.
- If none of the above solutions work for you, the only option left is to call JioCare (199) and ask them to clear the forwarding from their end.
Once, while my phone was not reachable, I had done the forwarding — after that I deactivated it through *410, then I restarted my phone and everything went back to normal with calls.
When Should You Stop Call Forwarding?
Disabling forwarding is something which you can think about when:
- You are back from a trip and want your main number to receive calls
- You sold the phone with the number that is being forwarded or gave it away
- You no longer need the other number to which you have forwarded calls
- You experience call being missed and you don't know why
This is because you could potentially cut access to important calls from family, work, or OTPs when forwarding is kept on.
FAQ — People Also Ask
1. Is it true that if I call 402 it means all call forwarding has been stopped?
That’s right — *402 cancels unconditional forwarding (all calls). But if there were any other conditional forwards (busy, unanswered), then you might need to call *404, *406, *410, or *413 to get rid of them.
2. Can I disable call forwarding on Jio through MyJio app?
Yes, on certain devices, in the phone settings or MyJio, you might have call-forward settings especially if the device is non-VoLTE or older. But codes usually are quicker.
3. When call forwarding is turned off, does it affect calls that were forwarded previously?
No — turning off only affects new incoming calls. The calls that had already been forwarded to other numbers will not be cancelled.
4. What should I do if I can't remember which type of forwarding is currently active?
Just dial *413 to disable all types of forwarding at once — that’s the safest option in case of doubt.
5. If my phone does not support call settings menu, can I still disable forwarding?
Yes — the USSD codes work no matter what dialer you are using. Even on non-smartphones or older devices.
Conclusion
In case your Jio number is forwarding calls to another number and you would like to have them back, it is very important that you know how to stop call forwarding in Jio. You can either use the quick codes like *402 or *413, or manually switch off forwarding in your phone’s call settings.
I just used these methods recently and my calls were returned in less than a minute. Choose any method that suits you and enjoy every incoming call directly to your number once again.